Family Wellness Initiative
A holistic approach to wellbeing
The Environmental Charter School (ECS) was struggling to communicate with parents during the pandemic.
We created a set of tools to help families manage pandemic-related stressors and build skills for long-term wellbeing.
Inserting into a service blueprint
We began by investigating where communication pain points existed and how they were experienced on both ends. We collected data from interviews with school administrators, parent focus groups, survey analysis, and secondary research.
Stress and communication
We plotted our research findings onto an affinity diagram, which allowed
us to to see emerging patterns and themes. Stress emerged as a constant in fueling negative communications.
There is a cyclical connection between household stress levels and compassionate communication. In our solution, we decided to center this lived dynamic.
Following our insights, we reframed our question as:
How might we improve the social and emotional well-being of students and caregivers of ECS?
We began brainstorming interventions that could address intersecting pain points. Our process included mapping out connections between ideas.
Our ideation led us to the Family Wellness Initiative — a holistic approach to helping parents and students manage educational and life stressors exacerbated by the pandemic.
A note on mindfulness (n.)
Why mindfulness? Our team found that it is more than a trend; mindfulness is a research-backed skill that can play a huge role in regulating emotions and household stress levels.
The look and feel of our system needed to be fun for children and resonate with adults. We created a visual style that is simple, engaging, and intentional.
The Mindful Deck
Making mindfulness fun and interactive through a gamefied experience, the Mindful Deck is a set of 36 front-and-back activity cards for kids and families.
Activities cultivate compassion, focus, and calm.
The Mindful Kids app is an engaging educational tool for tablets. Mindful Kids supports the Mindful Deck by tracking emotional development and encouraging independent skills development.
1. Emotional check-ins help develop emotional intelligence, set expectations for themselves, and create intentions for the day.
2. On the landing page, users can explore a visualization of how their emotions have changed over time.
3. Simple navigation along the bottom enables toggling between subjects
With the needs of its audience at the forefront, Mindful Kids features bright colors, simple navigation, and minimal text that makes it easy and fun to use.
4. Friendly illustrations make learning approachable and familiar.
5. Audio and video allows kids to focus on absorbing the material, regardless of age and reading ability.
6. Bottom-bar navigation is stripped to its basics, easy to locate, and intuitive.
Our final deliverables included a presentation, handover files, process documentation, and an implementation guide.
The client emphasized our proactive mindset, holistic approach, and creative problem-solving. Our solution tackled a temporary problem with a system that has a long-term horizon of impact.
Through this project, I learned a lot about collaborating with other designers. I'm proud of the design risks my team took to deliver an unexpected, thoughtful, and delightful project to the client.